We always ask for reviews of the cleaning and for the cleaner’s rating from 1 to 5. If there’s something wrong, we arrive and put it right. We don’t want to profit from dissatisfied customers.
Of course. Seasonal window cleaning costs 200 CZK for one standard window (130*140cm). When ordering seasonal window cleaning with cleaning of the flat – the price for one window (130*140cm) will be 150 CZK.
In the case of non-standard sizes or large panoramic windows, the cleaner will determine how many standard windows will fit in one large window before the actual washing.
The price of cleaning after reconstruction – 240 CZK/m² on both sides. The minimum price for ordering windows after reconstruction is 2000 CZK.
We try to provide as many services as possible. Some of them we do not offer yet (we are not sure we will do it well):
– we don’t wash chandeliers
– we don’t wash the blinds
– we do not relocate oversized furniture (the exception is group cleaning)
– we don’t wipe off dust on flowers
– we do not clean the hood inside (we only clean fronts)
Subscription includes a monthly package for a minimum of 2 cleanings. This package is valid for 30 days from the first cleaning.
Also, after the first cleaning you must pay the full price of the package. You can calculate the cost of the subscription here ( see “Subscription for regular cleaning” )
The next day you will receive an SMS confirmation of payment, information about the validity of the package and our managers will contact you to confirm the date of the next cleaning (Telegram or Viber).
Importantly, if you don’t use all the cleaning services within 30 days, the subscription will not be prolonged.
Verification and sorting is handled by the security service, which looks for criminal records, credit history and previous employment history.
The next step is to attend training and seminars, where they learn about all the details of housekeeping (methods of cleaning, proper division of the cleaning area, use of appropriate cleaning products). After the training, a test containing 100 questions on cleaning is written. Only after successfully passing the test are future cleaners invited to join a senior cleaner for an on-the-job training.
Only one who adheres to all cleaning standards 100%, will approach you for an excellent cleaning of your apartment.
We’re trying to find all-purpose cleaning products! We clean according to standards, but something can still go wrong, so we always ask the client to verify the quality of the cleaning. If anything is wrong, we fix it right away or refund your money.
After cleaning we keep a check-list for you. It isn’t just a piece of paper, but it is our internal document in which the cleaner writes down the cleaning done. You can check the work done by the items marked. The cleaner doesn’t change clothes and doesn’t leave the apartment before you check the cleaning.
What if:
1. What to do if you detect smudges or dust before the cleaner leaves.
Don’t hesitate to tell about it. We have no problem with cleaning, dusting or coating. The cleaner is always willing to finish up.
2. You noticed the dirt after the cleaner left.
Email us or send us a photo!!!
If you were away during the cleaning and upon arrival you noticed poor quality work.
Email or call us.
Our company is focused on customer feedback. Therefore, every review or photo will only strengthen our relationships. We have a friendly staff that is always ready to interact with clients. We care about you and want to make you happy, and when you call us names – we fix it and apologize.
We believe strong relationships are supposed to work this way.
How do we combat this? All candidates go through an interview, passport verification and testing. We have our own staff of employees with no part-timers. We will pay for any damages incurred.
You will always pay after the cleaning is done and checked. If you have comments, we will fix them immediately. Payment can be made by cash to the cleaner or by card transfer. If you choose to pay by card, we will send you an account number during the cleaning.
Yes, as long as you provide a strong surface and the washing doesn’t damage the ceiling.
For our clients we clean 2-4 times a month, cleaning of such surfaces requires an average of once a month, therefore these are additional services.
Every cleaning includes vacuuming the furniture. For stain removal and steam treatment, you can order this separately (more here).
Yes, this is a stand-alone type of cleaning that requires special cleaning equipment (industrial vacuum cleaner, steam generator, foam cleaner, etc.). The price of such cleaning is from 45 to 120 CZK/m². 2,3 or more cleaners come to your flat and work together supervised by a master. More information can be found on this page.
A lot of people have experienced the situation when having to clean the apartment quickly and not having time to do it. In such situations, it is advisable to hire professional cleaning services.
Ohayno is a modern company that provides services for households. We can help you clean your apartment in the best possible way in a short period of time.
| Basic cleaning of flats and houses | |
|---|---|
| 1-room | 825 CZK |
| 2-room | 1000 CZK |
| 3-room | 1575 CZK |
| 4-room | 1925 CZK |
| Regular cleaning of flats and houses | |
|---|---|
| 1-room | 550 CZK |
| 2-room | 750 CZK |
| 3-room | 1125 CZK |
| 4-room | 1350 CZK |
| General cleaning in Prague and suburbs (CZK/m²) | |
|---|---|
| House | from 60 CZK |
| Flat | from 60 CZK |
| Cottage | from 40 CZK |
| Office | from 40 CZK |
| Window washing | from 130 CZK |
| Cleaning after renovation in Prague and suburbs (CZK/m²) | |
|---|---|
| House | from 45 CZK |
| Flat | from 45 CZK |
| Cottage | from 30 CZK |
| Office | from 30 CZK |
| Washing windows | from 120 CZK |
| Price list for additional services of the cleaning company | |
|---|---|
| Toilet washing | from 150 CZK |
| Cleaning the fridge | from 150 CZK |
| Cleaning kitchen appliances | from 220 CZK |
| Dishwashing | 220 CZK/h |
| Ironing | 220 CZK/h |
| Balcony | 150 CZK |
| Pet toilet | 150 CZK |
Price of services that aren’t included in basic cleaning
We eliminate hard-to-remove dirt, dust on all accessible surfaces (with the help of a squeegee), clean grease in the kitchen, polish sanitary ware, vacuum.
We make bed linen changes, fold personal belongings carefully, dust within human reach, vacuum, clean water splash from faucets, dust appliances.
Depending on the cleaning complexity, a cleaner or a group of workers will come to you with a full set of professional tools (Eco-products “KIEHL” (Germany), multifunctional vacuum cleaners and steam generators)
They will clean the house and wipe down all surfaces from ceiling to floor. Also, they will put everything in order in the cupboards, remove stubborn dirt, clean limescale, disinfect toilets, etc.
Our cleaning service will help you to quickly prepare your apartment after renovation for moving in. We will bring professional cleaning products, steam generators, cleaning tools, and more.
Our cleaners will pick up and remove any building remains, remove dust from all surfaces, wash away dried glue, paint, sealant and other heavy soiling.
We will wash them on both sides using a long mop and cleaning agents. We also wash windows after renovation and use professional equipment for it.
You can purchase a subscription for any number of household cleaning services with 3 additional services as a gift. You will save around 25% of the total price.
Our cleaning company provides a range of additional services. These include window cleaning, kitchen appliance cleaning, balcony cleaning, laundry ironing and many others.
Only verified people work in our cleaning company. All prospective specialists undergo a thorough screening by our security service before being trained.
Our office is located at Na Harfě 712/7, Vysočany, 190 00 Prague 9.
Our cleaners work in the suburbs of Prague. We accept applications 24/7.
For further consultation please contact us on +420 770 668 279.